Question 1

Do you come to me?

Accepted Answer

Yes. We are fully mobile and service Cumming, GA and the surrounding North Georgia area. We detail at your home, apartment complex or workplace.

Question 2

Do you need water and power?

Accepted Answer

In most cases we ask for access to a standard outdoor spigot and outlet. If that is not available, let us know when you book and we will bring our own supply where possible.

Question 3

How much space do you need?

Accepted Answer

Roughly one and a half parking spaces around the vehicle so we can work safely on all sides.

Question 4

How long does a detail take?

Accepted Answer

Express Shine runs about 1 to 1.5 hours, a Full Detail 3 to 4 hours, Premium Correction 5 to 7 hours, and ceramic coatings can take one to two days.

Question 5

What forms of payment do you take?

Accepted Answer

Card, Zelle, Cash App and cash. Payment is collected once the detail is complete unless a deposit was required at booking.

Question 6

What is your cancellation and refund policy?

Accepted Answer

Cancellations or reschedules must be made at least 24 hours before your appointment time. Inside of 24 hours, payments and deposits are non-refundable.

Question 7

What happens if it rains?

Accepted Answer

We monitor the forecast and will reach out to reschedule at no charge if weather makes the appointment unsafe or unworkable.

Question 8

Do you detail trucks, SUVs and oversized vehicles?

Accepted Answer

Absolutely. Larger, lifted or heavily soiled vehicles may carry an additional charge, which we confirm with you before any work starts.

FAQs